What does the first contact look like?
You email or call us, and we set up a short call to understand your process and check whether and how it can be improved. We only prepare a quote after that call.
How long does it take to implement an automation?
It depends on the scale: a few days for a simple process, a few weeks for more complex integrations. We always start with a small working prototype before building out the full scope.
Can the voice agent answer calls on our number?
Yes. The agent works on a phone number, either a new one or your existing number forwarded to it. It can pick up after hours, when the line is busy, or on every call if you prefer. Each call ends with a note and an entry in the system you use.
Does the agent sound like a robot?
It speaks in a natural voice and you can interrupt it mid-sentence. It always introduces itself as an assistant, because we don't pretend it's a person. When a question falls outside what it knows, it passes the call to you instead of making something up.
How much does it cost?
We price every project individually, after a discovery call, once we know the real scope of work. Agents also have running costs, such as call minutes and model usage, and we estimate those before we build anything.
Is our data safe?
We choose the architecture to fit your requirements. If personal or confidential data is involved, we use providers that sign a data processing agreement and don't train on your data, and sometimes a setup that runs entirely on your own infrastructure.
Do you work with companies outside Poland?
Yes. We're based in Krotoszyn, Poland, and work remotely with clients in other countries. Calls happen over Google Meet, and if a project needs it, we travel on site. For businesses in the EU we invoice without Polish VAT under the reverse-charge mechanism.
What happens after launch?
Every project ends with a period of post-launch support. We monitor how the solution runs and are available if anything needs fixing.
